Politique de confidentialité

 

NCWardrobe operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. If our Terms of Service and this Privacy Policy conflict, this Privacy Policy governs how your personal information is collected, processed, and disclosed.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or could reasonably be linked to you or another individual. Depending on how you interact with our Services and where you live, we may collect:

• Contact details, including your name, address, billing and shipping address, phone number, and email address.

• Payment information, including card or bank details, transaction details, payment method, and confirmation.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including items you view, add to cart, purchase, return, exchange, or cancel.

• Your communications with us, including information you share when contacting customer support.

• Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including how and when you access or interact with the Services.

Where this information comes from

We may collect personal information directly from you (when you create an account, place an order, or contact us), automatically through your use of the Services (including via cookies and similar technologies), and from our service providers or business partners who help us operate the Services.

How we use your personal information

• To provide and improve our Services — processing payments and orders, remembering your preferences, managing your account, organizing shipping, handling returns and exchanges, and personalizing your shopping experience.

• Marketing and advertising — sending you promotional communications by email, SMS, or other channels, and showing you relevant ads based on your activity, where permitted.

• Security and fraud prevention — authenticating your account, securing transactions, and detecting or preventing fraudulent or unauthorized activity.

• Communicating with you — providing customer support and maintaining our relationship with you.

• Legal reasons — complying with applicable law, valid legal requests, and enforcing our policies.

How we disclose personal information

We may share your personal information with service providers who help us run our store (such as payment processing, hosting, and shipping), with marketing partners to deliver relevant advertising where applicable, when you direct us to (for example, to ship an order or connect a social account), with affiliates within our business, or where required by law or in connection with a business transaction such as a merger.

Third-party links

Our Services may include links to third-party websites or platforms. We aren’t responsible for the privacy or security practices of those sites, and we encourage you to review their own policies before sharing information with them.

Children’s data

Our Services aren’t directed at children, and we don’t knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can remove it.

Security and retention

No security measures are perfect, and we can’t guarantee absolute security for information transmitted to us. We recommend avoiding unsecured channels for sensitive information. We retain personal information only as long as necessary to manage your account, provide our Services, meet legal obligations, or resolve disputes.

Your rights and choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, and to manage your marketing communication preferences via the unsubscribe link in our emails. If you reside in the UK or European Economic Area, you may also have the right to object to or restrict certain processing, and to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, contact us using the details below. We may need to verify your identity before processing your request, and we won’t penalize you for exercising any of these rights.

Complaints

If you wish to file a complaint about how we handle your personal information, please contact us first using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International transfers

We may transfer, store, and process your personal information outside the country where you reside, using appropriate safeguards where required by law.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We’ll post the revised policy on this site and update the “Last updated” date accordingly.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please email us at neurosight1@gmail.com or reach out on Instagram @_ncwardrobe_.